Shipping policy

Last Updated: August 6, 2025

Thank you for shopping with First Pick. Please review our shipping guidelines below. If you have any questions, feel free to reach out to our customer support team at firstpickofficial@gmail.com.

🚚 Order Processing Time

All orders are processed and shipped within 7–9 business days, unless otherwise stated in the product description.

You will receive a shipping confirmation email with tracking information once your order has been dispatched.

📦 Shipping Options & Delivery Costs

We partner with trusted shipping carriers to deliver your order efficiently and safely.

  • Shipping costs are calculated at checkout based on your location and the total weight of your order.

  • Expedited or international shipping options may be available at an additional cost.

🏠 Delivery Address & P.O. Boxes

  • We will do our best to accommodate any delivery address changes after your order is placed, but we cannot guarantee modifications can be made once an order is in process.

  • We may be able to ship to P.O. boxes upon request, depending on carrier availability.

📩 For address change requests, please email us at firstpickofficial@gmail.com. Our support team typically responds within 48–72 business hours (excluding weekends and holidays).

🛡️ Insurance & Protection

We recommend insuring your package using our optional Route Protection Service at checkout.

  • If you choose not to use this service, you accept full responsibility for any loss, theft, or damage during transit.

  • Route Protection ensures quick resolution and peace of mind should an issue arise with your delivery.

🔍 Tracking Your Order

Once your order ships, you’ll receive a confirmation email containing a tracking number.

  • You can use this number to track your package directly on the shipping carrier’s website.

  • Please allow up to 48 hours for tracking info to become active after dispatch.

🔁 Returns, Refunds & Exchanges

We want you to love your First Pick purchase. If you’re not satisfied, we’ve got you covered.

Please review our full Return & Refund Policy for complete information on returns, exchanges, and refunds.

Need help with your order? Contact us at firstpickofficial@gmail.com we’re here to help.